AI for Hospitality
Get your managers back on the floor.
A callout, a broken ice machine and a guest complaint can take over a shift. Give your team a connected view of the business and practical help with the work behind great service.
You should be able
to focus on the work.
A staffing change derails the shift.
Last night's numbers arrive after today's decisions.
Reviews, repairs and paperwork pull managers off the floor.
Start where the
pressure is.
These are starting points for a conversation. We scope the workflow around your people, your tools, and the permissions you approve.
Daily operating briefings and exception detection
Labor, inventory and venue performance
Review responses and maintenance follow-up
Hiring, onboarding and corrective-action records
Human-approved actions across connected systems
AI for Hospitality
Explore the work
we can help with.
Our hospitality platform is built and operating. The library describes its individual capabilities, not separate client projects.
138 capabilities and opportunities across 20 areas of the business.
138 are documented built capabilities. The remaining entries are opportunities to explore. Each entry describes a function, not a separate customer or build.
Platform foundation
Back to categories ↑Separated customer records
Keep each business’s records separated and restrict access to authorized users.
Two editions: Read-Only and Autonomy
Operators watch, or draft real actions for approval.
Multi-venue operators
One account runs 1 to 30 venues.
Venue switcher
Jump between venues from any screen.
White-label branding
Your logo and your three brand colors, throughout.
Custom typography per brand
Display and body fonts set per customer.
Light and dark themes
Full theme support across the app.
Add the app to your home screen
Open the business workspace from your device’s home screen.
Per-venue timezones
All timestamps localized to each venue.
The nine AI operators
Back to categories ↑Specialist AI assistants for business functions
Work with dedicated assistants covering operations, finance, people, marketing and other business functions.
Chat with any operator
Direct conversation with a single persona.
Owner chat
Talk to the whole team at once as the owner.
Company-wide corporate chat
Cross-venue questions answered at the org level.
Assign issues to the right assistant
Route detected issues to the assistant responsible for that business function.
Choose what each assistant may do
Set whether each assistant is disabled, watches activity, prepares proposals or carries out permitted actions.
Operators remember
Personas retain prior conversations and context.
Operator tool use
Personas read and act on real data during chat.
Teach and correct operators
Owners feed corrections that reshape how an operator responds.
Operators speak (voice)
Text-to-speech replies from any operator.
Automatic issue detection
Back to categories ↑Inventory velocity detector
Flags abnormal product movement (CCO).
Labor percentage detector
Flags labor cost running hot against sales (HR).
Void and comp detector
Flags unusual voids and comps (COO).
Review keyword detector
Flags problem themes in new reviews (CMO).
No-show detector
Flags reservation no-show spikes (COO).
Delivery rating detector
Flags falling third-party delivery ratings (CTO).
Reservation gap detector
Flags soft demand and open tables (CMO).
Tip anomaly detector
Flags tip patterns worth a look (CFO).
Prioritize issues by urgency
Give more urgent issues a higher priority in the task list.
Auto-generated action items
Turn detected issues into assigned follow-up tasks.
Duplicate suppression
The same flag will not nag repeatedly.
Closed-day aware
Detectors skip dark days instead of reading them as zeros.
Daily command deck
Back to categories ↑Venue dashboard deck
The single operating screen per venue.
Daily KPI readout
Net sales, covers, average check, labor %, tip %, ratings, no-show %, utilization, RevPASH.
Day-one welcome state
A designed empty deck that reads as ready, not broken.
Live vs prior snapshot toggle
Compare today against the last recorded day.
Activity feed ticker
A running feed of detections, tasks, and events.
Operator rail
Quick access to all nine operators from the deck.
Manual and automatic refresh
Pull the latest on demand or on a schedule.
House Performance Index
A composite venue-health score.
Similar-days context
Compares a day to comparable past days.
Weather context
Past actuals and the week ahead folded into context.
Venue quick links
Owner-curated links pinned to the deck.
Briefings
Back to categories ↑Pre-shift briefing
An AI brief before service.
Nightly briefing
An end-of-day wrap.
AI digest generation
Briefings written from the day's real data.
Getting data in
Back to categories ↑Email-in report intake
Each venue gets its own private address; email reports land automatically.
Drag-and-drop upload
Drop a report file straight onto the deck.
POS daily summary parser
Reads sales summary exports.
Reviews parser
Reads review exports.
Reservations parsers
Generic, OpenTable, and Resy reservation exports.
Delivery summary parser
Reads third-party delivery exports.
Inventory count parser
Reads inventory count exports.
Labor export parser
Reads labor and time-entry exports.
Check incoming report senders
Check sender authenticity and approved access before accepting emailed reports.
Automatic report routing
Send each supported report to the appropriate processing workflow.
AI invoice extraction
Vendor invoices read into structured numbers.
Invoice review and verify
Extracted numbers checked against the original before they count.
Extraction quota ceiling
Document extraction bounded by the customer's own allotment.
Connected integrations
Back to categories ↑Toast (sales, voids/comps, labor)
Connect authorized Toast sales, void, comp and labor information for each venue.
Protected integration credentials
Encrypt and separate the credentials used for each venue’s connected systems.
Daily auto-sync
Every connection pulls on a daily schedule.
Manual sync now
Force a pull from the connection card.
Connection health
Status, last sync, and last result per connection.
Square sales and labor connection
Read authorized Square sales and labor information.
Focus POS (sales, labor)
Connect authorized Focus POS sales and labor information.
SevenRooms (reservations, no-shows)
Connect authorized SevenRooms reservation and no-show information for each venue.
OpenTable (reservations)
Bring OpenTable reservation reports into the venue’s operating view.
Resy (reservations)
Bring Resy reservation reports into the venue’s operating view.
MarginEdge (invoices, products)
Connect authorized MarginEdge invoice and product information for each venue.
MarketMan (inventory, waste)
Connect authorized MarketMan inventory and waste information.
Gusto payroll and labor connection
Read authorized Gusto payroll and labor information.
ADP (payroll)
Connect authorized ADP payroll information.
Paychex (payroll)
Connect authorized Paychex payroll information.
7shifts (scheduled labor)
Compare scheduled and actual labor using authorized 7shifts information.
Asana (two-way task sync)
Push and pull tasks against an Asana project.
Autonomy and proposals
Back to categories ↑Proposed actions queue
Operators draft real actions for a human to approve (Autonomy edition).
One-tap approve or reject
Owner approves before anything executes.
Track approved actions
Carry out approved proposals and keep a record of what changed.
Generic work orders
Route any approved action as a tracked work order.
Human approval for payroll and vendor payments
Keep payroll and vendor payments outside automatic execution, with human authorization required.
Edition-gated autonomy
Read-Only customers are capped at Monitor.
7shifts schedule push
Publish a schedule change on approval.
Square menu update
Push a menu change on approval.
Asana task creation
File a task on approval.
Back of house and the line
Back to categories ↑Line board
The station-level operating board.
Prep and station checklists
Daily checklists per station.
Inventory counting
Structured counts against par.
Master order
Consolidated ordering view.
Variance tracking
Counted vs expected variance.
Line-only staff role
Cooks see the line, nothing else.
People and HR
Back to categories ↑Corrective action write-ups
Structured employee corrective actions.
Signed write-up capture
Scan and attach the signed form.
Escalation ladder
Corrective actions escalate by policy.
Hiring pipeline
Track candidates through stages.
Onboarding workflows
Checklists to bring a new hire online.
Onboarding document scan
Capture signed onboarding paperwork.
HR action items
HR-owned tasks surfaced to the owner.
Reputation and reviews
Back to categories ↑Review ingestion
Google and Yelp reviews pulled in.
AI-drafted review responses
Reply drafts in the venue's voice, ready to post.
Per-venue review links
Owner-set review destinations.
Repair and maintenance
Back to categories ↑R&M list
Track repair and maintenance items.
Upkeep board
A dedicated maintenance-staff surface.
Maintenance-only role
Maintenance staff see upkeep, nothing else.
The C-suite convene
Back to categories ↑Convene the C-suite
Multiple operators deliberate a question together.
Deliberation engine
Structured multi-operator reasoning.
Execute a session's decisions
Turn a convened decision into action.
Session history
Every convened session is kept.
Knowledge and teaching
Back to categories ↑Venue brain
A house knowledge base the operators read from.
Brain manager
Owner-editable knowledge screen.
Operator teachings
Persistent corrections that steer an operator.
Owner brain
Owner-level knowledge and preferences.
Team and access control
Back to categories ↑Team console
Manage who has access from a screen.
Role-based access
Owner, admin, operator, viewer, line, maintenance.
Venue-scoped access
Staff see only their venues.
Owner protected from admins
Admins cannot touch the owner record.
Member invites
Invite and claim flow for new members.
Enable or disable operators
Turn individual personas on or off per org.
Voice
Back to categories ↑Voice speed control
Adjust playback speed.
Text-to-speech replies
Operators speak their answers.
Speech-to-text input
Talk to an operator; transcription with fallback.
Pronunciation handling
Correct pronunciation of names and terms.
Security, audit, and compliance
Back to categories ↑Change history
Keep a reviewable record of changes made in the system.
Browser security protections
Apply browser protections that help restrict unwanted activity.
Controls against excessive requests
Limit repeated requests to sensitive functions to help reduce abuse.
Protect credentials in activity records
Remove sensitive credentials from system activity records.
Access-protection checks before release
Check that new data areas have access protections before software changes are released.
Customer security overview
A shareable security summary page.
Legal pages
Terms, Privacy, and DPA pages.
Checks for altered activity records
Use verification checks to help identify changes to recorded activity history.
Data protection and recovery
Back to categories ↑Backup recovery checks
Test whether saved backups can restore the business’s records.
Scheduled backups
Create scheduled copies of operating data for recovery.
Account and identity
Back to categories ↑Passwordless magic-link sign-in
Customers sign in from a link, no password.
Self-serve data export
Download an account's data.
Account deletion
Self-serve account and data removal.
Critical-issue notifications
Owners are paged on critical flags.
Onboarding
Back to categories ↑Create-organization wizard
Guided setup for a new customer.
Guided welcome
First-run orientation.
Marketing quick-wins audit
A researched visibility audit delivered at onboarding.
Scope, suitability, data access and the need for human approval are assessed with you. A capability may be reused across systems.
A practical guide
AI for hospitality: give managers a clearer start to the shift
A useful operating briefing brings the loose ends together: what changed, what needs attention, and who owns the next step. That is a practical place for hospitality AI to earn its keep.
Read the guideQuestions owners ask
Does hospitality AI require replacing our existing systems?
That depends on what your current tools can share and how reliable the information is. A diagnostic should establish those facts before recommending changes. The goal is a workable operating picture, with as little duplicate work as possible.
Can sensitive employee or guest information stay private?
Yes, private deployment options can keep selected AI processing within an environment managed by ProcessRoot. Access, connected tools, stored records, and support arrangements also need to match the privacy requirements. The model’s location is one part of the design.
Useful AI.
Clear boundaries.
Choose the work to improve and the data you are comfortable using. We help you decide what runs privately, what can use a hosted model, and where a person stays in charge.
Connected worlds
of work.
Start with your business.
What would you do
with more room?
More room to serve your customers. To grow your team.
To work on the business you set out to build.
No AI expertise needed.